All IVT MedTrans vehicles are fully equipped with wheelchair lifts and a wheelchair securement area with space for two wheelchairs.

The IVT MedTrans vehicle driver is required to secure all wheelchairs* before leaving the bus stop. The IVT MedTrans vehicle driver will provide assistance with normal boarding or exiting, wheelchair securement, and operation of the lift or ramp. Any additional assistance would require the use of a Personal Care Attendant (PCA).

All riders are strongly encouraged to use the shoulder and lap belts provided on the vehicles. IVT MedTrans recommends using your own seat belt to secure yourself in your wheelchair.

All mobility devices must be secured to the bus in order to ride.

Passengers using a scooter may be asked to transfer to a seat on the bus. All mobility aids must be able to fit within the allocated space and cannot exceed 900 pounds. If the mobility aid cannot fit the lift platform, the passenger will not be able to ride.

Any wheelchair or Mobility devices with leaking batteries or fluids will not be allowed to ride.

*Wheelchair means a 3 or 4 wheeled mobility aid that does not exceed 33 inches in width and does not weigh more than 900 pounds when occupied.